Privacy policy
PRIVACY POLICY
This policy sets out how Monsoonal Blues will handle the personal information that you may disclose to us when you use our website. This policy contains information on how Monsoonal Blues collects, uses, discloses and stores personal information. The policy can be broadly summed up by this statement: Monsoonal Blues will not sell or rent your information to another party and will only use your personal information for the purpose of providing the products and services you have requested from us.
What types of personal information will Monsoonal Blues collect?
Monsoonal Blues will only collect the personal information that it needs to help you enjoy the full range of Monsoonal Blues services. This means that when you use Monsoonal Blues website, we may collect personal information such as your name, address, telephone number, email address.
Monsoonal Blues does not collect sensitive information (for example: medical history) from users of the Monsoonal Blues website.
How Monsoonal Blues collects personal information
We collect personal information from you if you buy something from us, if you subscribe to our newsletter(s), if you sign up for our loyalty program or an account with us and also if you enter any of Monsoonal Blues competitions.
We may also collect personal information, when you use a Monsoonal Blues site, by using cookies, recording your IP address and other statistical methods.
When you share personal information with us, we will use our best endeavors to store and protect it securely. We will use SSL encryption to help us with this task.
How we use your personal information
In general, Monsoonal Blues will only use your personal information to provide the product or service that you have requested from us. More specifically, Monsoonal Blues may use your personal information to:
- Communicate with you to facilitate your order
- Arrange delivery of the item(s) that you have ordered
- Take payment for the item(s) you have purchased
Monsoonal Blues may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.
Monsoonal Blues uses cookies, IP addresses and other statistical information to improve our website, look at aggregated usage statistics, save items that are in your basket and provide other personalized features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.
Monsoonal Blues will only communicate with you by email if you have provided us with your email address and consented to receive email communication from Monsoonal Blues.
Who we share your personal information with
Our suppliers
We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name and contact details if necessary.
Our logistics partners
We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generally include the delivery address, recipient's name and contact details if necessary
Our billing & security partners
We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.
Federal or State police authorities
We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, Monsoonal Blues or the general public.
Related bodies corporate
We may disclose personal information to our related bodies corporate.
How you can control your personal information
You are entitled to gain access to personal information that Monsoonal Blues holds about you. You may amend, correct or update this personal information at any time. If you would like to access any of the personal information we have about you please contact us at monsoonalblues@westnet.com.au
If you would like to unsubscribe from receiving any of our commercial electronic messages, such as an email, sent to you by Monsoonal Blues please email monsoonalblues@westnet.com.au. Your request to unsubscribe will be actioned promptly.
Monsoonal Blues is bound by the National Privacy Principles. Please visit http://www.oaic.gov.au/privacy/privacy-act/national-privacy-principles for more information.
Security Information
When you browse our site and most importantly when you enter sensitive information (for example: your name, email address, credit card numbers) into a form on our site we secure that information with 256 Bit SSL encryption. 256 Bit SSL encryption is the industry standard encryption technology. The easiest way to tell if the information you're entering is secure is to look at the address bar in your browser. If the URL starts with https:// then you're on a secure page.